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User Agreement & Code of Conduct

User Agreement & Code of Conduct

Welcome to Red Seal Study Guide

At Red Seal Study Guide, we're committed to providing a supportive and secure environment for tradespeople preparing for their certification exams. To maintain fairness and ensure the integrity of our platform, we've outlined the following User Agreement and Code of Conduct. By accessing or using our website, you agree to abide by these guidelines.

User Agreement

1. Acceptance of Terms

By using this website or purchasing any products, you agree to the terms and conditions outlined in this User Agreement, as well as our Terms of Use and Refund Policy. If you do not agree to these terms, please discontinue use of the website.

2. Personal Use Only

The materials provided on Red Seal Study Guide are for individual use only. You agree not to:

  • Share, redistribute, or replicate any content, including study guides and online tests, without prior written permission.
  • Provide your login credentials to others or allow unauthorized access to your account.
  • Use the materials for commercial purposes or third-party training without explicit consent from Red Seal Study Guide.
3. Intellectual Property Rights

All content on this website, including but not limited to study guides, online tests, and website design, is protected by copyright and remains the property of Red Seal Study Guide and Unity Crest Solutions. Any unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

4. Limited Liability

Red Seal Study Guide is not responsible for certification outcomes, losses, or damages resulting from the use of our materials. By using our platform, you assume full responsibility for your exam preparation and results.

Code of Conduct

We value a respectful, constructive, and inclusive environment for all users. By using our platform, you agree to the following standards of conduct:

1. Respect for Others
  • Avoid language or actions that could be considered disrespectful, abusive, or harmful toward others.
  • Treat our support team with professionalism and courtesy.
2. Honest Use of Resources
  • Access our materials in accordance with the terms of this agreement.
  • Refrain from using bots, scripts, or other automated tools to interact with the website.
3. Constructive Feedback

We welcome feedback on our materials and platform. If you encounter discrepancies or have suggestions for improvement, contact us at info@redsealstudyguide.ca.

Violation of Terms

Failure to adhere to this User Agreement or Code of Conduct may result in:

  • Suspension or termination of your account.
  • Legal action to address unauthorized use or intellectual property violations.

Continuous Improvement

At Red Seal Study Guide, we're dedicated to creating a positive experience for all users. Your feedback helps us refine our platform and enhance the value of our materials. If you have questions about these guidelines or need assistance, please don't hesitate to reach out.